When Should I Replace the Filters?

To ensure your pet always enjoys the crisp, clean, and safe water they deserve, maintaining the filtration system is key. A fresh filter ensures that the "Multi-Layer Purity" promise of your PawPillow remains effective.
The General Rule
For the best results and to prevent the buildup of impurities, we recommend replacing the filter
Why It Matters
  • Optimal Hygiene: Over time, the activated carbon and ion-exchange resin become saturated. Replacing them ensures bacteria and odors stay away.
  • Pump Longevity: A clean filter prevents hair and debris from entering the motor, extending the life of your fountain’s pump.
  • Better Taste: Fresh filters keep the water tasting "sweet" and oxygen-rich, encouraging your pets to drink more and stay hydrated.
Signs It's Time for a Change
Beyond the calendar, look for these signs:
  1. Reduced Water Flow: If the bubbling seems weaker than usual, the filter may be clogged.
  2. Visible Debris: If you see hair or sediment accumulating on the surface of the filter.
  3. The "Slippery" Feel: If the tank walls feel slimy, it’s time for a deep clean and a new filter.
Pro-Tip for Multi-Pet Homes
If you have more than two furry friends using the same fountain, we recommend switching the filter every 2 weeks to maintain peak freshness.